Shipping Area:
| Product | Processing Time | Shipping Time | Shipping Fee |
| Litter Box; Litter | 1 Business Day | 2-5 Business Days | Free |
| Accessories | 5-15 Business Days | Based on actual rates at checkout |
Processing Time:
All orders are typically processed within 1-3 business days. Orders are not dispatched on weekends or holidays. In case of a high volume of orders, shipments might experience a delay of a few days. Kindly allow for extra transit days for delivery. If there be a significant delay in shipping your order, we will promptly get in touch with you via email or telephone.
Customs, Duties and Taxes:
elspet.co.uk holds no responsibility for any customs duties or taxes applied to your order. Any charges incurred during or after shipping are the sole responsibility of the customer. This includes tariffs, taxes, and any similar fees.
Customer Support
If you have any questions or concerns about shipping and delivery fees, please feel free to contact us. We are always happy to assist and ensure that your experience with Els Pet is smooth and satisfactory. You can reach us at email: help@elspet.com
